Strategic Broker Management
June 14 & 15, 2016 in Denver, CO - SIGN ME UP
Phase 1 – Retail Broker Management Skills
Strategic management encourages brokers to
proactively rather than reactively work on your line without
constant pushing. Our training will motivate brokers to take
initiative, solve problems, and increase sales. You will become more
efficient and effective, achieving goals that now seem
insurmountable.
Strategic Broker Management: Broker Management Skills
Strategic Management Philosophy |
·
Influence vs. control –
achieve more with influence
·
Influence the “big
picture” instead of falsely controlling execution
·
Set goals, plan, measure,
and report to get more done with less effort
·
It’s not what you
do that counts,
it’s what you get done |
Exceptional Market Visits |
·
Become the highest
priority with professional market visits
·
Market visit planning and
structure (Pre-Visit Letters, Market Exit Reviews, and
Follow-up Letters, and more)
·
Parts of a Pre-Visit
Letter (outlines steps to a market visit)
·
Key People – influence
this power source
·
Conduct compelling Market
Exit Reviews
·
Measure and report
performance vs. standards
·
Follow-up the right way
·
Power Tools - CD-ROM packed with performance-enhancing tools
and templates.
Pre-Visit letter,
Market Exit Review, Follow-up Letter, Performance Review,
Schematic Standards Tool, Schematic Appraisal Tool, Category
Review Planner, Retail Audit Tool (chain account), Retail
Audit Tool (independent account), Market Visit Checklist,
Retail Checklist, Forecast tool, Deduction Management tool,
Everyday Price Tracker, Promotional Price Tracker,
Distribution Tracker, New Item Tracker, Tool Tracker,
Promotional Decision Maker, Promotional Planning Tool, and
others. |
Influence the Broker’s Business Plan |
·
Influence the broker’s
business plan to get more resources
·
Sell them on your number,
to become a priority
·
How to get more than your
fair share of any fixed department budget
·
Multiply productivity by
influencing the P&L holder
·
Gain agreement and
commitment to your number and strategy |
In-Store Excellence |
·
Get exceptional retail
performance using our proprietary In-Store Excellence,
Retail Checking System™
·
Dramatically improve
retail performance in one-hour per market visit
·
Uncover the root cause of
retail problems |
Retail Problem Solving |
·
Solve "real life" retail
issues, using the In-Store Excellence system
·
Role-play demonstrates
the power of this retail management system |
Retail Sales Meeting |
·
Conduct effective retail
sales meetings
·
Motivational best
practices
·
What retail reps and set
reps really need |
Core Objectives |
·
Identify your top
business drivers, in order of priority (Core Objectives)
·
Use Core Objectives as
basis for performance planning, measuring, communicating,
and reporting performance |
Performance Standards |
·
Establish objective
performance standards for each Core Objective, so brokers
know exactly what you expect
·
Develop tactics to
achieve each performance standard |
Performance Reviews |
·
Performance reviews that
motivate people into action
·
The need for objective
performance standards and planning
·
Use reviews to plan and
gain commitment |
Tactical Planning |
·
Develop detailed plans to
accomplish your strategy
·
Give responsibility and
authority
·
Planning techniques
·
Planning tool examples |
Leadership |
·
No Excuse Leadership
·
Leaders vs. managers
·
21 Leadership traits for
Broker Managers |
This session is for retail
broker managers of all experience levels, even the most experienced.
It is fast paced, powerful, and fun training that contains many
small group activities. There is ample time to interact with
managers from other companies and learn from their experience. We
guarantee you will never look at your brokers the same way again.